Terms and Conditions for Murana

1. Introduction Welcome to Murana! These Terms and Conditions govern your use of our website, services, and products, including online clothing sales, customized T-shirts, and manufacturing services. By accessing or using our website, you agree to comply with these terms.

2. Orders and Payments

All orders must be placed through our website or authorized channels.

Payment must be made in full before order processing begins.

We accept various payment methods, including credit/debit cards, online wallets, and bank transfers.

Prices are subject to change without prior notice.

3. Customization and Manufacturing

Customers can upload designs, logos, and text for customization.

By submitting custom content, you confirm that you have the rights to use the provided material.

Murana reserves the right to reject designs that violate copyright laws, contain offensive material, or do not meet our quality standards.

Bulk manufacturing orders may be subject to additional terms, including minimum order quantities and lead times.

4. Shipping and Delivery

Estimated delivery times vary based on order size, customization, and location.

Murana is not responsible for delays caused by third-party shipping providers.

Customers are responsible for providing accurate shipping information. Incorrect details may lead to additional charges or delays.

5. Returns and Refunds

Customized products are non-refundable unless defective or damaged.

Non-customized clothing items can be replaced if its damaged. And can be replaced within 2 days of receipt, provided they are unused and in original condition.

Refunds, where applicable for selected products ,will be processed within 10 business days after approval.

6. Intellectual Property

All content on the Murana website, including logos, images, and text, is our intellectual property and cannot be used without permission.

Customers retain ownership of their custom designs but grant Murana a limited license to use them for order fulfillment and promotional purposes.

7. Limitation of Liability

Murana is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.

We do not guarantee that our website will be uninterrupted or error-free at all times.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [Your Jurisdiction].

Any disputes arising from these terms shall be resolved in the courts of [Your Jurisdiction].

10. Changes to Terms

Murana reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website with the revised effective date.

11. Contact Us If you have any questions about these Terms and Conditions, please contact us at: contact@murana.in

By using Murana, you agree to these Terms and Conditions.